The home of the haikulator



My Stand-up & gigs
The Coding Craftsman

The Musical!
Incredible Productions


Previous Posts

Time is tick tick ticking away. I'm not sure wh...
A night in Newcastle, and I spent it in Gateshead....
It's 19 days until we preview The Musical! at the ...
Always a good idea to reward endeavour on the net....
What a weekend... Friday An evening spent in t...
It probably says more about me than it does about ...
Favourite Gigs
Two years ago, I was excited about wearing out a g...
Just got back from doing The Musical! in the North...
This weekend is looking like something of a challe...

Blog Archives

October 2001
November 2001
December 2001
January 2002
February 2002
March 2002
April 2002
May 2002
June 2002
July 2002
August 2002
September 2002
October 2002
November 2002
December 2002
January 2003
February 2003
March 2003
April 2003
May 2003
June 2003
July 2003
August 2003
September 2003
October 2003
November 2003
December 2003
January 2004
February 2004
March 2004
April 2004
May 2004
June 2004
July 2004
August 2004
September 2004
October 2004
November 2004
December 2004
January 2005
February 2005
March 2005
April 2005
May 2005
June 2005
July 2005
August 2005
September 2005
November 2005
December 2005
January 2006
February 2006
March 2006
April 2006
May 2006
June 2006
July 2006
August 2006
September 2006
October 2006
November 2006
December 2006
January 2007
February 2007
March 2007
April 2007
May 2007
June 2007
July 2007
August 2007
September 2007
October 2007
November 2007
December 2007
January 2008
February 2008
March 2008
April 2008
May 2008
June 2008
July 2008
August 2008
September 2008
October 2008
November 2008
December 2008
January 2009
March 2009
April 2009
May 2009
August 2009
September 2009
January 2010
March 2010
April 2010
May 2010
June 2010
July 2010
August 2010
September 2010
October 2010
November 2010
December 2010
January 2011
February 2011
March 2011
April 2011
May 2011
June 2011
July 2011
August 2011
October 2011
December 2011
February 2012
March 2012
April 2012
May 2012
June 2012
July 2012
March 2013
April 2013
May 2013
June 2013
July 2013
August 2013
September 2013
October 2013
December 2013
January 2014
February 2014
March 2014
May 2014
July 2014
January 2015
February 2015
March 2015
April 2015
May 2015
June 2015
July 2015
August 2015
January 2016
February 2016
March 2016
April 2016
May 2016
July 2016
August 2017
January 2018
August 2018
September 2018

Global Domination

Locations of visitors to this page

Thursday, July 1

I'm currently listening to one of the most rousing pieces of music ever - the main titles to the film The Musketeer, composed by one of my favourites - David Arnold. I can't say that it's especially original - it's desperately close to the Superman theme - but it's hellishly catchy and very uplifting. If I ever become a superhero, I'd like that music played while I rescue people from collapsing bridges.

Yesterday I had fun in my favourite electronics shop. However, this particular fun was of the sarcastic kind - I had fun rather than actually enjoying the high calibre of service that I'd usually expect from the place. The excuse for the lack-lustre performance was that it's a newly re-opened store and a lot of the staff are new. The place was certainly busy, which is a good sign - perhaps the newly reopened shop was attracting a new clientele... or perhaps their incompetent staff were taking so long to serve that people were trapped in the shop for longer - causing a backlog.

Maybe this is a key to maximising impulse purchase? I know that I'm likely to spend more, the longer I hang around a shop which sells lots of things I might enjoy buying. Perhaps it's a good idea to provide staff that can't serve too quickly - it increases the customers' exposure to the shop and its ability to self-sell some of its products. Having said that, there's a law of diminishing returns here - if you're too incompetent, people might slam down their baskets and leave the shop in disgust. Or decide not to go back there again.

Yesterday I had two requirements which were almost entirely painful to receive service for. Question one - "how exactly do you solder to this plug?" - this warranted a painful slow-talking answer, which basically amounted to - "I've no idea, but if I open the packet and annoy you enough, you'll work it out for yourself and leave me alone". Then there was the "I'd like to buy a mirror ball" moment. I asked to see the mirror ball they had on a shelf, but I realised I wanted a bigger one. The guy didn't know how to use the computer to order me a larger one. He asked how big an area the mirror ball was to cover and then tried to tell me that the 9" ball would be enough (in my opinion, even the 12" one will be a bit small, but that's the biggest they do - however he wanted me to buy the one which was easiest for him to sell). I'm almost quoting perfectly here:

ShopMonkey This one should be fine. You see what happens, is that the light comes from here (indicating a light source), hits the ball here (indicating the ball) and then it's reflected and it travels along until it hits something. So it will go as far as you need it.
Me Thanks for explaining the basic laws of physics (smile to attenuate the harshness of the comment), but the size of the ball affects the density of the spots of light that come from it, and I want the bigger one.
ShopMonkey Thing is, I can order one, but it's in the lap of the gods - it's impossible to say when it might ever arrive.
Me That's not what I want to hear. It's hardly reliable.
ShopMonkey Well, I can tell you you'll have it next week, if that's what you want to hear, but I'll just be making it up.
Me Perhaps you give me a reasonable estimate based on how your deliveries work?

Later I was served by someone who wasn't ****ing useless and I will receive my correctly sized mirror ball on Monday. The lady in question knew more about my order than I did... thank goodness for experienced staff who have served you countless times and roll their eyes in reaction to the monkeys to show you that they feel your pain.


Post a Comment

<< Home

All content ©2001 - 2012 Ashley Frieze